Returns & Exchanges
At Ghurka, we stand behind the enduring quality of our leather goods and offer a 30-day return window for items in their original, unused condition. We are committed to ensuring your complete satisfaction with every handcrafted piece you acquire from our collection.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in the original Ghurka dust bag and shipping box, ensuring all authenticating tags and documentation are included.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided via email and affix it securely to the exterior of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated carrier and retain your tracking receipt; once received and inspected at our workshop, your refund will be processed within 5-7 business days.