Frequently Asked Questions
Everything you need to know about our handcrafted leather goods.
What materials are used in Ghurka products?
We use only the finest top-grade leathers, including our signature vegetable-tanned leather and rugged cotton twill, designed to age beautifully over time.
How should I care for my leather bag?
To maintain the integrity of the leather, we recommend using a high-quality leather conditioner every 6-12 months and avoiding prolonged exposure to direct sunlight or moisture.
What is your shipping policy?
We offer complimentary standard shipping on all domestic orders over $500. Expedited shipping options are available at checkout for an additional fee.
What is your return and exchange policy?
Unused items in original condition can be returned or exchanged within 30 days of delivery. Please note that personalized or monogrammed items are final sale.
Do Ghurka products come with a warranty?
Yes, we stand behind our craftsmanship. Our products are guaranteed against defects in materials and workmanship for the lifetime of the product.
Can I have my item monogrammed?
We offer custom gold foil, silver foil, or blind embossing monograms on most of our leather goods to add a personalized touch to your collection.